facebook  Twitter  Instagram  linkedin  Google+    
Call Today
Building The Box Logo

terms_img01 header
Production Time

Most orders are completed within 5-7 business days. For complex orders that include numbering, lettering and embroidery, please allow 7-10 business days as it may take longer. We suggest you allow two weeks plus shipping to avoid being disappointed.

Minimum Orders

Our minimums are:
1-6 color printing – 24 pieces (screenprinting) - they can be a mix of sizes
or 48 pieces of Embroidered garments - they can be a mix of sizes
Certain garments do not apply.
All Re-Orders require these minimums per design.

Supplied Apparel
minimum quantity - 150 pieces

Setup Fees & Charges

Screen and Setup Charges per screen/colour - $40
Rejuvenation Fees (reorders) - $10
Screen Colour Change - $7

For Printing Orders ONLY
Ink Charges - $0.95 per colour/per garmet
Specialty Ink Charges - $1.25 per colour/per garment
Setup Fees - see above

Embroidery Digitizing Fees
Setup Fee - 7000 stitches or less - $90
7000+ - Minimum $110 to a Maximum of $350

For Embroidery Orders
Embroidery Stitch Charges - $2.75 upto 6000 stitches
Additional 1000 stitches after - $0.75 per 1000 stitches

Order Cancellations

Any order may be cancelled prior to production within 24hrs of the initial order. There is a 20% restocking fee upon cancellation of any order. Once an order has been put into production, the order can no longer be cancelled and full payment is still required.

Rush Orders & Deliveries

Please contact us with your needs and we will try to meet any reasonable time demand. If we can squeeze it in our production we will with no extra charge. For Deliveries within the GTA, there is a delivery charge of $25, and outside of the GTA, a delivery charge of $55 will be added to the final invoice.

Delivery charges are subject to change without prior notice.

Artwork/Logo Design

You could submit your artwork by using guidelines located here. Acceptable files for the best quality of imprint on the garments for setup would be .ai, .pdf, .psd, or hi res jpg.
Don't have your artwork ready? Our creative graphic design team will help! Just send us a photocopy, drawing, picture, etc and we will transform it into a design. Any simple design work* is free of charge, with a confirmed order.

*to be determained by our graphic design team upon consultation.


Payment for all first orders is C.O.D. (upon delivery/pick up) and where a credit is established, terms are Net 30 days. Debit payments, credit cards (VISA/MASTERCARD/AMERICAN EXPRESS), company cheque, cash and E-Transfers are accepted. PAYPAL is a welcomed form of payment as well.




Content is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on buildingthebox.com. By accepting this agreement, you agree that all content located at buildingthebox.com is the sole property of buildingthebox.com and may not be reproduced without prior written consent. All content herein is protected under Canadian and international copyright laws and is intended for personal use only. You may not: modify, publish, retransmit, participate in the transfer or sale of, further copy, create derivative works from, distribute, perform, or display, any of the content in any way, except that you may make one copy for your personal use.

Building The Box Inc. provides information, commentary, and entertainment on a broad range of topics. You agree that under no circumstances, and in no event, shall Building The Box Inc. be liable for direct, indirect, or incidental damages resulting from your use of that information, commentary, or entertainment. You agree to indemnify buildingthebox.com and hold it harmless from any actions, claims, proceedings, or liabilities arising from your use of the Content.

Disclaimer of Warranties and Liability

Building The Box Inc. cannot and does not warrant the completeness, accuracy, merchantability, or fitness of the news, information, or entertainment content found herein for any particular purpose. Further, you agree that Building The Box Inc. shall not be held liable to anyone for any loss or injury resulting from the direct or indirect use of Building The Box Inc.. This includes, but is not limited to, loss or injury caused in whole or in part by its negligence or by contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering any portion of buildingthebox.com.

All information provided on buildingthebox.com is to be used on an "as is, with all faults" basis. Building The Box Inc. relies on various sources of information that we believe to be accurate and reliable. However, Building The Box Inc. makes no claims or representations with regard to the accuracy, completeness, or truth of any material contained herein.

If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. This Agreement, your rights and obligations, and all actions contemplated by this Agreement shall be governed by the laws of Canada.

Information displayed on buildingthebox.com is provided "as is," and may be changed without prior notice. Building The Box Inc. makes no warranties, express or implied, as to the merchantability, fitness for any particular purpose, title or non-infringement. Moreover, Building The Box Inc. makes no representation that any document or graphic contained herein is to be free from error or suitable for any purpose; nor that implementation of such contents will not infringe on any third party patents, copyrights, trademarks, or other rights.

In no event will Building The Box Inc. be liable for any damages incurred from use of this site, or any linked site, whether direct, indirect, special, or consequential. No lost profits, Loss of any data on system, business interruption, or otherwise, shall be the responsibility of Building The Box Inc., even if Building The Box Inc. is expressly advised of the possibility of such damages.

Access to www.buildingthebox.com

We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot, due to the nature of the internet, guarantee that your access will not be suspended or restricted from time to time including to allow for repairs, maintenance or the introduction of new facilities or services. We of course try to limit the frequency and duration of any suspension or restriction.

Intellectual property rights

The content, layout, design, data and graphics on this website are protected by Canada and other international copyright laws. Other than downloading a small proportion of content, strictly for your personal non-commercial use, or where this amounts to "fair dealing" no part of the website may be reproduced, stored in a retrieval system or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording and/or otherwise) without our prior written consent. Any authorized uses of content, must include the customary bibliographic citation, including author attribution, date, article, article title and the URL http:// www.buildingthebox.com and must include the copyright notices.


This website contains links including hyperlinks which may take you outside www.buildingthebox.com. Links are provided for your convenience, and an inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content. We are not responsible for any website outside of the Building The Box Inc. website.


For questions or comments regarding these terms and conditions please contact us by E-mail.

Fees, Payments and Billing Policies

1. As consideration for the services you have selected, you agree to pay us the applicable service fees. All fees payable hereunder are non-refundable. As further consideration for the Services, you agree to:

a. Provide certain current, complete and accurate information about you as required by the registration process and
b. Maintain and update this information as needed to keep it current, complete and accurate.

2. All such information shall be referred to as account information ("Account Information"). You hereby grant us the right to disclose to third parties as needed to maintain your services. By submitting to this Agreement, you represent that the statements you have made in are true and you will not use our Services for any unlawful purpose.

3. Fees and Payments

a. All fees are payable in Canadian Dollars. All payments are due on your account's Bill Day (See "Billing Cycle" for more information).
b. The following credit cards are accepted: Visa, MasterCard & American Express. If you provide us with your credit or debit card information, you authorize Building The Box Inc. to automatically charge the card listed in your account for any fees due on your account. Recurring fees will be charged to the credit or debit card number listed in your account until you cancel your account in accordance with our cancellation policy. All charges made to your credit card will be posted from "Building The Box" on your credit card statements.
c. You are responsible for keeping updated credit or debit card information in your account. This includes but is not limited to credit card numbers, expiration dates, CSC/CVV2 numbers or billing address.
d. Initial deposit of 50% will be charged upon placement of the order.

4. Billing Cycle

a. Your "Bill Day" is the 23rd day of the month. Your account will be billed on this day every month depending on the payment plan you have selected.

5. Cancellation Policy

a. Services will automatically renew until a service is cancelled. If you do not wish to renew your Monthly Service Agreement you must cancel your account by sending an email to our Customer Service department.
b. A cancellation refers to the removal of user materials from our systems and the deactivation of services.
c. You will be required to pay any outstanding charges owed. Please be aware that there are no pro-rated refunds after the first 7 days of service regardless of billing cycle.
d. Building The Box Inc. will not automatically cancel services for problems related to registrar transfers, non-usage, your ISP, or any other issues not directly related to Building The Box's services.
e. Building The Box Inc. reserves the right to cancel any account at any time without notice, for any reason Building The Box Inc. deems appropriate.

6. Billing Disputes and Bank Charge Backs

a. All Bank Disputes and Bank Issued Charge Backs result in the complete cancellation of your account. All Bank Disputes and Charge Backs are reported to the issuer's Credit Agency.
b. In the event that a Charge Back was made in error, you will be required to pay a $45.00 reinstatement fee for each credit card charge back received by Building The Box Inc. before your services will be reactivated.

7. 7 Day Money Back Guarantee

a. Most services offered by Building The Box Inc. carry a 7 Day Money Back Guarantee. If you are not completely satisfied with our services, you will receive a full refund during the first 7 days after the service was added.
b. Termination of services due to abuse issues are not eligible for a refund.
c. Custom printed or embroidered apparel is not eligible for refund and/or exchange unless we are notified 48-72 hours prior to production.

8. Billing/Price Changes

a. Building The Box Inc. reserves the right to change billing prices and policies at any time without notice.


Do you suspect fraudulent activity or transactions on your Building The Box Inc. account? If so, please contact Building The Box Inc. billing department immediately. Our billing specialist will promptly investigate and remedy your claim.


For questions or comments regarding these terms and conditions please contact us by E-mail.


branding, marketing, screen printing, embroidery, advertising design, promotional items, media print, social media, webdesign/development, graphic design, website hosting, e-commerce, search engine optimization

Toronto, GTA, Woodbridge, Mississauga, Kleinburg, Vaughan, King City, Scarborough, Oakville, Brampton, North York, Brantford, Bradford, Cookstown, Barrie, Wasaga Beach, Aurora, Newmarket, Etobicoke, Maple, Thornhill, Richmond Hill, Markham, Oshawa, Pickering, Whitby

© 2005-2018 Building The Box Inc.
All Rights Reserved.

facebook  Twitter  Instagram  linkedin  Google+ Phone Number 9056600730 391 Edgeley Blvd. Unit 20